Privacy Policy

Introduction

Welcome to Louisville Alcohol Abuse Therapy’s online presence at https://louisville-alcohol-abuse-therapy.denvermentalhealthcare.com (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our website, including but not limited to, web pages, applications, online forms, digital downloads, and interactive features. It is applicable to both visitors and registered users of our platform. However, please note that this policy does not extend to third-party websites or services linked from our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Utilizing our applications and online services as an authorized user.
Visiting our website(s) linked to this policy.
Subscribing to or receiving communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide personalized services:

Account Information: Details related to your user account creation and management, such as login credentials.
Payment Information: Credit card details or other payment method information required for transactions.
Financial Information: Data associated with your financial transactions, including bank account numbers (if stored for recurring payments).
Purchase Information: Records of products or services purchased from us, along with order history.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device tokens.
Location Data: Geographic data collected when you interact with our services, often used for location-based services.
Feedback: Comments, reviews, or ratings you provide to help us improve our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect information from those platforms (subject to their privacy policies).
Product Information: Details about the products or services you show interest in or purchase from us.

We gather this data through various means, including direct user input, automated tracking technologies, and third-party providers who assist us in delivering our services.

Cookies

We use cookies to enhance your experience on our website:

Strictly Necessary Cookies: These ensure basic functions of our website, such as login sessions and secure transactions.
Preference Cookies: Remembering user preferences for a personalized browsing experience.
Analytics Cookies: Tracking website usage to analyze trends and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data in accordance with legal requirements and the purposes for which it was collected. Once these purposes are fulfilled, we securely delete or anonymize the information unless required by law to preserve it for a longer period.

Security Measures

The security of your personal data is paramount to us. We implement robust organizational safeguards and security practices, including:

Encryption of data during transmission and storage.
Engaging secure third-party processors who adhere to strict data protection standards.
Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

Access to your data and its processing details.
Correction or rectification of inaccurate or incomplete information.
Erasure (right to be forgotten) under certain circumstances.
Restriction or object to the processing of your data in specific cases.
Portability of your data, allowing you to receive it in a structured, commonly used format.
Right to withdraw consent at any time without affecting the lawfulness of previous data processing.
Right to file complaints with relevant supervisory authorities and seek redress for data protection violations.

To exercise these rights or have any data-related queries, please contact our privacy team using the information provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to us via:

Email: contact@louisville-alcohol-abuse-therapy.denvermentalhealthcare.com
Postal Mail: Louisville Alcohol Abuse Therapy, Privacy Team, [Address]